Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name (first and last name)
• Email address
• Password (encrypted)
• Company information (business name, address, phone number)
• Payment information (processed securely through Stripe)
• Profile information and preferences
• Communications with us

1.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages viewed, features used, time spent)
• Cookies and similar tracking technologies
• Error logs and performance data

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Google OAuth (when you sign up with Google)
• Payment processors (transaction information)
• Analytics providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage subscriptions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Generate quotes, manage contacts, and facilitate your business operations
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Personalize and improve your experience
• Send you marketing communications (with your consent)
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may collect, store, or process your information:

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Service Providers: We share information with third-party service providers who perform services on our behalf (as listed above)
• For Legal Reasons: When required by law, subpoena, or other legal process
• To Protect Rights: To protect our rights, privacy, safety, or property, and that of our users
• Business Transfers: In connection with a merger, sale, or asset transfer
• With Your Consent: When you explicitly consent to sharing your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure authentication mechanisms
• Regular security audits and monitoring
• Access controls and authentication
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-Out: Opt-out of marketing communications
• Cookie Control: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at hello@renoz.app.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). For detailed information, please see our California Privacy Rights page.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. For detailed information about the cookies we use, please see our Cookie Policy.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to the United States and other countries.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: